Contact information
We'd love to hear from you! Whether you have a question about your order, need help with a return, or want to learn more about WAGEC's work, our team is here to help.
Shop Enquiries
For questions about orders, shipping, returns, or products:
• Email: shop@wagec.org.au
• Response time: Within 2 business days
General Enquiries
For general questions about WAGEC:
• Email: info@wagec.org.au
• Website: wagec.org.au
Before You Contact Us
You may find the answer to your question in our policies:
• Refund & Returns Policy
• Shipping Policy
• Privacy Policy
• Terms of Service
What to Include in Your Message
To help us assist you quickly, please include:
• Your order number (if applicable)
• Your full name and email address used for the order
• A clear description of your question or issue
• Photos (if reporting damaged or faulty items)
About WAGEC
WAGEC is a registered charity providing crisis support, accommodation, and services for women and children experiencing domestic violence and homelessness. All proceeds from our shop support our programs and the communities we serve.
Thank you for supporting WAGEC!